Returns & Exchanges
At AMC Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all furniture remains in its original packaging and unassembled state to qualify for a return.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).
- 2.Prepare for Pickup
Carefully disassemble the furniture and pack it back into its original boxes with all hardware and assembly instructions included to prevent damage during transit.
- 3.Schedule Collection
Our specialized furniture couriers will contact you within 3-5 business days to coordinate a convenient time for the curbside pickup of your return items.
- 4.Inspection and Refund
Once our warehouse team inspects the returned furniture for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.
